At Home Centre Direct, we want you to enjoy the furniture you buy from us, and feel confident about ordering it, too. If you need to change your order – or cancel it – please follow the guidelines below.
If you need to cancel your order before delivery for any reason, please let us know at least 3 working days before your delivery date.
Once delivered, all online orders placed online have a 14 day money back guarantee excluding mattresses and made to order sofas and armchairs.
All items being returned to us are subject to a returns fee that varies depending on the size of the item being collected. They’re listed below.
Once we’ve arranged a delivery date and time, if no-one is at home to let us deliver the furniture, we have to charge a re-delivery fee.
|Online Returns Fees||14 Day Money Back Guarantee||14 Day Money Back Guarantee|
|First Item||Subsequent Item|