Enhance your home with the Elm 11 Insert Pellet Stove from Home Centre Direct. This efficient and modern stove combines functionality with style, providing a clean burn and high efficiency. Say goodbye to traditional heating methods and embrace the convenience and warmth of this durable pellet stove.

Experience the warmth and ambiance of a real fire without the hassle with the Elm 11 Insert Pellet Stove. Crafted with premium materials, this stove offers a reliable and consistent heat source, perfect for any living space. Shop now and bring comfort and elegance to your home with this eco-friendly heating solution.

Special features include:

• Reinforced steel structure
• Slide-out drawer for easy pallet loading
• Full sliding unit for easy maintenance
• 15kg storage container for 8 to 24 hours of operating time without refilling
• Cast iron brazier
• Removable pot & ash pan
• Painted steel covering
• Enhanced thermal exchanger
• 5 combustion levels and 5 ventilation speeds
• Daily time settings
• Operation via control panel with display or conveniently via remote control
• Remote access control via Smartphone App using home Wi-Fi (optional)

Technical Details

Fuel	Pellet
Heat Output:	11kW
Efficiency:	90%
Energy Rating	A+
External Air Supply:	Yes
Height	650
Width	802
Depth	655
Flue Size:	80

Drawing

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The Elm 11 Insert Pellet Stove comes with free delivery across the Northern Ireland. Fast dispatch and easy returns available. Shop the collection at Home Centre Direct.

Shipping policy

At Home Centre Direct, we aim to provide a clear and reliable delivery experience. This policy explains exactly how delivery charges are calculated, so you know what to expect before checkout.

We deliver to Northern Ireland, the Republic of Ireland, and Great Britain (England, Scotland, and Wales), with transparent pricing based on your location and the products you order. Our primary focus is Northern Ireland and the Republic of Ireland.

Delivery Locations

We currently deliver to:

• England
• Scotland
• Wales
• Northern Ireland
• Republic of Ireland

Currency

• Northern Ireland orders are charged in GBP (£)
• Republic of Ireland orders are charged in EUR (€)
• Great Britain orders are charged in GBP (£)

Non-Deliverable Locations

We do not deliver to the following areas:

• Isle of Man (IM)
• Channel Islands (JE, GY)
• Isle of Wight (PO30 to PO41)
• Scottish Islands (HS, ZE, IV40 to IV56, PA20 to PA78)

Orders placed for these locations cannot be processed.

Restricted Delivery Areas

The following postcode areas have a fixed delivery charge:

• PH, PA, IV, KW, AB

Delivery charge: £150

• Applies to all products
• Applies regardless of order value
• Free delivery is not available in these areas
• This charge replaces all other delivery rules, including product-specific rates and free delivery offers

Product-Specific Delivery Charges

Lighting Products Delivery

• Standard delivery: £3.99 / €3.99

Doors Delivery (Weight-Based)

Door Delivery Charges (Tiered Pricing)

1 door – £60 / €60 

2 doors – £50 / €50

3 doors – £40 / €40

4 or more doors – £30 / €30

Rugs Delivery

• Standard delivery: £3.99 / €3.99
• Rugs follow all regional delivery rules
• Restricted area charges apply where relevant

Great Britain Delivery

(England, Scotland, Wales)

• Orders above £1500 → Free delivery
• Orders below £1500 → £100 delivery

Restricted delivery areas (£150) override these rates.

Northern Ireland & Republic of Ireland

• Standard delivery: £25 / €25

Free delivery thresholds:

• Northern Ireland → Free delivery on orders over £899
• Republic of Ireland → Free delivery on orders over €899

Restricted delivery areas (£150) override these rates.

How Delivery Charges Are Applied

To ensure clarity and avoid overlapping charges, only one delivery rule is applied per order based on the following priority:

1. Non-deliverable locations
2. Restricted delivery areas
3. Product-specific delivery (lighting, doors, rugs)
4. Free delivery thresholds
5. Standard delivery rates

This ensures your delivery charge is calculated fairly and consistently at checkout.

Need Help?

If you are unsure about delivery charges for your location or order, our team is here to help.

Contact us at: customerservice@homecentredirect.co.uk

Returns & Refunds

• You have 30 days to return your item for a full refund (excluding mattresses, bespoke or made-to-order items).
• Items must be unused and in a re-sellable condition.
• Return collection fees apply based on item size (starting from £20).
• Damaged or faulty items must be reported within 24 hours with photos—replacements will be offered first.
• Refunds are processed within 3–5 working days after item inspection (allow up to 7 more days for the funds to appear).

Questions? Contact our support team and we’ll be happy to help.